Answered By: Bill Sargent
Last Updated: May 04, 2023     Views: 9

One of your menu options is “Outstanding Requests.” There you will be able to see the statuses of requests you have submitted through ILLiad but have not yet received. You can also view the stages your request has gone through under “Checked Out Items.”

Explanations of some statuses are as follows:

  • Submitted by Customer – confirmation that your request has been successfully submitted
  • Awaiting Copyright Clearance – request is awaiting copyright approval before it is ordered
  • Awaiting Portland , Gorham or LAC Request Processing – the material is awaiting processing at the requested campus
  • Request in Processing- material is being ordered by ILL staff
  • Request Sent – request has been sent to potential lenders for consideration
  • Awaiting Post Receipt Processing – the item has been received and is being processed by the ILL office
  • Awaiting Customer Contact – the ILL office is in the process of notifying you of received materials
  • In Electronic Delivery Processing – your article is in the process of being sent electronically
  • Delivered to Web - article has been delivered electronically and can be viewed through View/Download Electronically Received Articles in ILLiad
  • Checked out to Customer – loan has arrived and is ready for pickup
  • Item check in – the ILL office is processing your returned material to be sent back to lender
  • Request finished – request has been completed and, if a loan, has been returned to lender

Contact Us

Gorham (207)780-5345

Portland (207) 780-4270

LAC (207) 753-6540

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